Google Business Profile & Maps
Show up on the map, and get the call
Your Google Business Profile and Maps listings kept complete, active, and answered — reviews, posts, photos, and monitoring, with the weekly routine most profiles never get.
The review and post queue
Who this is for
A profile nobody maintains
Wrong hours, no photos since 2019, reviews without replies.
Multi-location businesses
Consistency across every location, managed from one place.
Businesses recovering from problems
Suspensions, spam competitors, review attacks. Nothing automated touches the profile while it heals: the rules are in our GBP Safety Charter.
What's included
Profile optimization
Every field, done right
Categories, services, attributes, hours, description, and links tagged so you can see what the profile sends you.
- Primary and secondary categories
- Services and products
- Hours, holidays, attributes
- UTM-tagged website links
Reviews
Every review answered
Replies within 12 hours, in your voice, and a simple flow to ask happy customers for reviews.
- A response to every review
- Review request flow
- Flagging policy-violating reviews
- Monthly sentiment summary
Posts & photos
An active profile
Weekly posts and geo-tagged photos, on a schedule you approve.
- Weekly posts
- Photo sets by service
- Offers and events
- Approval before publishing
Q&A & messaging
Answers before they ask
Seeded questions, monitored answers, and an automation that alerts you on multiple channels the moment a customer messages your profile.
- Seeded Q&A
- Monitoring for new questions
- Instant message alerts, on multiple channels
Maps & listings
The same answer everywhere people look
Your name, address, phone, and hours right on every map and listing people use to find a local business — not just Google.
- Google Maps
- Apple Maps
- Microsoft Bing Places
- Facebook and Instagram business pages
- Other map and directory listings
Monitoring & reporting
What changed, and what to do about it
Calls, directions, clicks, ranking checks, and alerts when something moves.
- Monthly report
- Anomaly alerts
- Competitor watch
- Grid rank tracking
What actually moves a profile
Google ranks local results on three things. Here's what we can do about each.
Relevance
Does your profile say what you do, in the words people search? Categories, services, and the description do this work.
Distance
You can't move your business. You can make every location and service area accurate, and give each one a page worth ranking.
Prominence
Reviews, mentions, links, and consistent information across the web. This is the slow, compounding part — and the part most people skip.
How it works
01
Audit
A written audit of your profile and the top competitors.
02
Fix & optimize
Every field, every location.
03
Weekly routine
Posts, photos, reviews, Q&A.
04
Monthly report
Calls, directions, clicks, what changed.
05
Adjust
What moved, what didn't, what's next.
What this looks like on a real profile
The review count is what a practice earns. The reply rate is the work: 96.7% of the 300 most recent have an answer, and the profile gains about three and a half reviews a day.
1,160
Google reviews
4.9★ average, all time
96.7%
of reviews answered
Of the 300 most recent
5,233
actions from the profile
18 months
Emergency Dentist · Salt Lake City, UT · Google Business Profile
Frequently asked questions
When did someone last look at your profile?
Send us the business name. We'll send back what we see.